tk866 Privacy Policy

1. Introduction and Applicability

tk866 is a secure and reliable online gaming and betting platform operating for players in Bangladesh. We give the highest priority to our users' privacy and are committed to protecting their personal information.

This privacy policy describes what types of information tk866 collects, why it is collected, how it is used, and the circumstances under which it may be shared with third parties. This policy has been drafted in accordance with the existing laws and regulations of Bangladesh.

If you browse our website, create an account, or use any of our services, you agree to the terms described in this privacy policy. If any changes are made to our policy, this page will be updated and you will be notified accordingly.

2. Information We Collect

To manage accounts and provide services on tk866, we collect various types of information. This information is gathered in two main ways — directly from you and through automated processes.

2.1 Personally Identifiable Information

During registration and verification, we may collect the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID card or passport details (for KYC verification)
• Financial transaction details such as bKash, Nagad, Rocket, or bank account information

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser information and operating system
• Activity logs and session information on the platform
• Information collected through cookies and similar tracking technologies
• Gameplay history and betting records

2.3 Voluntarily Provided Information

If you voluntarily contact our customer service team, any information provided during that conversation may also be stored in our records. This may include details of your complaints, suggestions, or issues.

3. Purpose of Data Use

tk866 uses collected information only for specific and legitimate purposes. We do not use your information in any way that violates your privacy.

• Account Management: To handle registration, login, KYC verification, and account security.
• Transaction Processing: To complete deposits, withdrawals, and other financial transactions.
• Customer Support: To resolve your questions and issues and to provide 24/7 assistance.
• Security and Fraud Prevention: To prevent unauthorized activity, fraud, and money laundering.
• Analysis and Development: To improve the platform experience and plan new services.
• Legal Compliance: To comply with applicable laws, regulations, and guidance from regulatory authorities.
• Communication: To send important updates, security alerts, and relevant information.

We do not send marketing communications without your consent. You may opt out of marketing communications at any time.

4. Data Storage and Security

tk866 takes the security of your personal information very seriously. We use industry-standard technologies and processes to keep your information secure.

4.1 Security Technologies

• All data transfers are secured through SSL encryption technology.
• Sensitive information such as passwords is stored in encrypted form.
• Two-Factor Authentication is available.
• Regular security audits and monitoring are conducted.

4.2 Data Retention Period

We retain your information for as long as your account is active and as long as necessary to provide services. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations.

Once no longer needed, your information is securely deleted or anonymised so that it can no longer be linked to you.

5. Sharing Information with Third Parties

tk866 does not sell your personal information or transfer it to third parties for commercial purposes. However, specific information may be shared in the following limited circumstances:

• Payment Processors: Information required to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared with the relevant service providers.
• Technology Partners: With trusted technology partners for platform operations and security, who work under strict confidentiality agreements.
• Legal Authorities: Information may be provided to authorities in the case of a court order, government directive, or legal obligation.
• Fraud Prevention: With relevant agencies to assist in investigating and preventing fraudulent activity.

All third parties we work with are required to maintain equivalent data protection standards and may not use this information for any purpose beyond our policy.

6. Cookie Policy

tk866 uses cookies and similar technologies to ensure an improved user experience. Cookies are small text files stored in your browser that help improve the functionality of our site.

6.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: For analysing platform usage and making improvements.

You can control cookies by changing your browser settings. However, please note that disabling essential cookies may affect some functionality of the site.

7. Your Rights

tk866 believes that every user should have proper control over their personal information. To this end, we provide you with the following rights:

• Right to Access: If you want to know what information we hold about you, you may request it at any time.
• Right to Rectification: If your information is incorrect or incomplete, you may request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that your information be deleted, provided this does not conflict with a legal obligation.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be limited.
• Right to Portability: The right to receive your information in a structured, commonly used format.
• Right to Object: The right to object to the use of your information for specific purposes.

To exercise any of the above rights, please contact us. We will process your request as quickly as possible.

8. Protection of Minors

tk866 strictly prohibits anyone under the age of 21 from using the platform. This platform is intended for users aged 21 and above only.

We do not knowingly collect personal information from minors. If we become aware that information has been collected from a minor, that account will be closed immediately and the information will be deleted.

9. Data Transfers

Where your information may be processed or stored on servers outside Bangladesh, equivalent or higher security standards are maintained. We ensure that your privacy is protected even in the case of international data transfers.

All partner organisations that transfer data are bound by agreement with us and are required to maintain standards consistent with this privacy policy.

10. Changes to This Policy

tk866 reserves the right to update or amend this privacy policy as needed. For significant changes, we will notify you in the following ways:

• The date and subject of the change will be clearly noted on this page.
• Registered users will be informed by email.
• A notice will be displayed in a prominent location on the site.

Continued use of the platform after any changes will be taken to mean that you accept the revised policy. We therefore recommend visiting this page regularly.

11. Responsibility and Limitations

We make every effort to protect your information. However, no data transfer over the internet or electronic storage can be claimed to be completely secure. Even though we use industry-standard protections, no method is 100% secure.

You are responsible for keeping your account password and login details confidential. If you believe the security of your account has been compromised, please contact us immediately.

12. Applicable Law and Jurisdiction

This privacy policy is governed by and interpreted in accordance with the laws of Bangladesh. Any dispute between tk866 and its users relating to this policy will fall under the jurisdiction of the courts of Bangladesh.

If any part of this policy is found to be legally unenforceable, the remaining parts will remain fully in effect.